AI and Microsoft Co-Pilot training

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Module 1: The Copilot Foundation (3 Hours)


Establish a shared AI vocabulary, map Microsoft 365 capabilities, and set up live, custom profiles that cut prompting time in half while mapping recurring tasks against current AI capabilities.

Module 2: AI Governance & Data Compliance (3 Hours)


Establish essential risk boundaries by testing real customer-data scenarios against your specific regional data protection laws (such as POPIA or banking regulations) and internal cybersecurity policies.

Module 3: The Art & Science of Prompting (3 Hours)


Master the CRAFT framework (Context, Role, Action, Format, Tone) to transform vague requests into precise, repeatable prompts tailored to daily operational tasks.

Module 4: Copilot Systems Mastery: Agents & SharePoint (3 Hours)


Unlock advanced workspace automation by training teams to build custom Copilot agents grounded directly in their own SharePoint document libraries.

Module 5: Use-Case Lab: Your Team, Your Workflow (3 Hours per Department)


Apply learned skills directly to your actual operational backlog using live finance packs, audit checklists, or client queues submitted in advance concluding with a Pain-Point Harvest and an appointed AI Champion.